Troubleshooting
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- When I take my tracker outside, the AQI is different than the outside AQI in the app.
- My tracker blinked orange and then turned off.
- My purifier blinked orange and turned off.
- The light colors on my tracker don’t seem right.
- My tracker won't turn on.
- My purifier won't turn on.
- I’m having trouble pairing my purifier with my mobile device.
- I’m having trouble pairing my tracker with my mobile device.
- My purifier disconnected from my mobile device and won’t connect anymore.
- My tracker disconnected from my mobile device and won’t connect anymore.
- My tracker is making a buzzing sound.
- The air quality number on the app is jumping all over the place.
- My purifier froze (it won't turn off).
- My tracker froze (it won't turn off).