Troubleshooting
- My Air Quality Tracking is showing one Wynd Score but my Halo is showing a different score. Why aren’t the scores matching? Do I have a defective product?
- My Halo didn’t update to the latest version. How can I update my firmware?
- I'm having trouble paring my devices to the app. I've tried resetting the device - what else can I do?
- My PMs will randomly all elevate to 999. What is causing this?
- Updating Halo's firmware
- Where is Air ID, Smart Scheduling, “Exercise Mode”, Home Kit, and Google Home?