My purifier disconnected from my mobile device and won’t connect anymore.

Please try these steps:

1. Turn Bluetooth off and on on your mobile device.
   
   
   
   
   
2. Turn off and on your purifier by pressing the power button.
3. Close the Wynd app and launch it again.
4. Reset your purifier by holding down the power button for 8 seconds.
   
    

If your purifier still won't reconnect to your mobile device after trying these steps, then please reach out to us here.