A small amount of high-frequency buzzing is normal, since the tracker using a tiny fan to pull air through it. If this noise level seems excessive, lower-pitched, or uneven (like something is mechanically broken), please reach out to us here.
Articles in this section
- When I take my tracker outside, the AQI doesn't match the outside AQI in the app.
- My tracker blinked orange and then turned off.
- My purifier blinked orange and turned off.
- The light colors on my tracker don’t seem right.
- My tracker won't turn on.
- My purifier won't turn on.
- I’m having trouble pairing my purifier with my mobile device.
- I’m having trouble pairing my tracker with my mobile device.
- My purifier disconnected from my mobile device and won’t connect anymore.
- My tracker disconnected from my mobile device and won’t connect anymore.